Intelligence to make better decisions faster
Intelligence to make better decisions faster

VLSIresearch supports: Internet Explorer version 10.0 or higher & Firefox version 40.0 or higher.

Experiencing Problems? Please try the solutions below:

Check Your Internet Browser

  • Confirm you are using the Internet Explorer and Firefox versions currently supported by VLSIresearch. We don’t support earlier versions of Internet Explorer and Firefox because using the latest versions of Internet Explorer and Firefox provides improved security and speed, greater privacy settings, and a richer experience for customers using VLSIresearch’s site, as well as other sites.
    1. What will happen if I use previous versions of Internet Explorer and Firefox?
    2.      a.  You will most likely be able to access parts of VLSIresearch’s site if your browser is not up-to-date but you may notice
                 certain elements or text out of place or not displayed correctly.
    3. New features will no longer be tested on the previous versions of Internet Explorer and Firefox so they may not work properly
    4.      a.  We strongly recommend you upgrade to an up-to-date browser for the most valuable experience. To upgrade your browser,
                 contact your IT administrator for browser upgrades and guidance or download the most up-to-date version by clicking one of the following links:

                 Internet Explorer
                 Firefox

  • Clear your browsing history, cache, and cookies – Follow instructions below for your browser/version:

    Internet Explorer
    1. Open Internet Explorer
    2. Click the white Tools icon to the far right of the address bar; this icon looks like a gear ()
    3. Click Safety, then Delete Browsing History
    4. Make sure the box next to Preserve Favorites website data is unchecked
    5. Make sure all boxes next to ALL other items on the list are checked
    6. Click Delete
    7. Exit and re-launch browser

    Firefox (This procedure also works if you are in “private browsing” mode) 
    1. Open Firefox
    2. Click Tools from the menu bar at the top of the window, then Options
    3. Select Advanced, then select the Network tab
    4. Locate the Cached Web Content section
    5. Make sure the box next to Override automatic cache management is checked, then click Clear Now, then click OK
    6. Exit and re-launch browser

Confirm Your Login ID and Password
  • They are case sensitive
  • Performing a copy/paste function? Be sure blank space at the beginning/end are not included
  • Password can be reset by using Forgot/Reset Password? button on the main login page
Still having problems?
  • Email clientservices@vlsiresearch.com with the following information and we will get back to you:
  • –     Provide us details of what happens when you try to log on
    –     Provide error message(s) you received
    –     What type and version browser is your computer is using
    –     What Operating system is your computer using
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