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    ASML leading lithography supplier

      Risto Puhakka
     14th-Jul-2020
    Description:

    ASML, the leading supplier of lithography equipment, earns 5 VLSI Stars for third consecutive year. Improves 13 basis points to its best-ever 10 BEST score of 9.31 and 23rd consecutive appearance in the VLSIresearch 10 BEST. Achieves highest score of all 10 BEST Large Chip Making Equipment Suppliers in technical leadership and field engineering support. ASML the market leader is consistently celebrating 5 Star customer satisfaction performance with record rating in 2020. Improves scores in 11 rating categories, support after sales, quality of results, and software by 30 basis points. Recommend supplier and overall value by 20 basis points. Technical leadership, trust in supplier, application support, field engineering support, spares support, and product performance by 10 basis points. Receives an average rating of 9.4 across the categories in supplier performance. Earns an excellent 9.7 in technical leadership. Highest scores in technical leadership, recommend supplier, field engineering support, partnering, and support after sales. 52% of customers provided feedback for ASML, majority of comments came from Korea and China. 26% of customers commented on ASML’s strong service & support and technology leadership. ASML’s great response time and tool stability claimed a total of 14% of the comments. 11% of customers who commented complimented on the quality they received. Earns RANKED 1st and 5 VLSI Stars in four award categories, THE BEST Suppliers of Fab Equipment, THE BEST Suppliers of WFE to Specialty Chip Makers, THE BEST Suppliers of WFE to Foundation Chip Makers, and Lithography Equipment for the 8th consecutive year. Achieves highest ratings among all THE BEST Fab Equipment Suppliers in 13 categories. ASML is an industry innovation leader delivering lithography solutions with highest levels of customer satisfaction.

    Views: 325
    Domain: Electronics
    Category: Semiconductors