May 29, 2019
Competition among Top Probe Card suppliers is heating as rankings in 2019 changed
Three leading Probe Card suppliers were in competition for the top spot in VLSI’s Customer Satisfaction Survey on Test Connectivity Systems, each capturing a coveted VLSI 5 Star rating. Technoprobe took the top spot for a second year in a row. Nidec SV TCL jumped into second place with the highest improvement among the top three. FormFactor took third position with an increase of 7 basis points from last year.
Japan Electronic Materials is also recognized by users of Test Connectivity Systems earning 4½ VLS Stars.
Congratulations to the 2019 highest-rated suppliers of Test Connectivity Systems below who received ratings from 83 different companies.
These charts, graphs, and text are approved for public release by certified media and must be accompanied by a statement clearly identifying the VLSIresearch 2019 Customer Satisfaction Survey as the source. No advertising or other promotional use can be made of the information in this release or VLSIresearch’s 2019 Customer Satisfaction Survey without a license. Copyright © 2019 VLSI Research Inc. All rights reserved.
About the 2019 VLSIresearch Customer Satisfaction Survey
VLSIresearch received feedback from more than 86% of the chip market and 87% of subsystems customers for this year’s survey. The survey spans 2 ½ months and covers five languages. Worldwide participants were asked to rate equipment suppliers among fourteen categories based on three key factors: supplier performance, customer service, and product performance. 1,820 surveys were returned, resulting in 24,514 total responses.
The VLSIresearch annual Customer Satisfaction Survey is the only publicly available opportunity since 1988 for customers to provide feedback for suppliers of semiconductor equipment and subsystems. The 10 BEST, THE BEST, and RANKED 1st awards provide special recognition to suppliers that are rated highest by their customers.
Click here for more details on the survey.
The VLSI Stars rating scale:
9 to 10 8.5 to <9 8 to <8.5 7.5 to <8 7 to <7.5
VLSIresearch is an award-winning provider of market research and economic analysis on the technical, business, and economic aspects of the semiconductor supply chain. Providing intelligence for faster and better decision making, seasoned executives in high technology, government, and finance rely on VLSIresearch’s insights to guide them to the right decisions. The formula is simple: Better intelligence leads to better decisions which deliver better results. Founded in 1976, VLSIresearch is the leading technology research and advisory company focused on semiconductor related manufacturing.
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