May 30, 2018
Suppliers of Test Connectivity Systems and reaching customer satisfaction stars
Three Test Connectivity Systems suppliers are in fierce competition for the top spot in VLSI’s Customer Satisfaction Survey. Technoprobe took the top spot with a record rating in the 2018 survey, followed by FormFactor and NIDEC SV TCL. All three companies achieved a five-star rating with NIDEC SV TCL receiving its first five-star rating this year.
Xcerra, and Japan Electronic Materials are also highly regarded by users of Test Connectivity Systems such as Probe Cards, Test Sockets, and Device Interface Boards.
Congratulations to the 2018 highest-rated suppliers of Test Connectivity Systems below who received ratings from 87 different companies.
⃰ Test Connectivity Systems include probecards, sockets, and device interface boards
These charts, graphs, and text are approved for public release by certified media and must be accompanied by a statement clearly identifying the VLSIresearch 2018 Customer Satisfaction Survey as the source. No advertising or other promotional use can be made of the information in this release or VLSIresearch’s 2018 Customer Satisfaction Survey without a license. Copyright © 2018 VLSI Research Inc. All rights reserved.
About the 2018 VLSIresearch Customer Satisfaction Survey
VLSIresearch received feedback from more than 94% of the chip market and 76% of subsystems customers for this year’s survey. The survey spans 2 ½ months and covers five languages. Worldwide participants were asked to rate equipment suppliers among fifteen categories based on three key factors: supplier performance, customer service, and product performance. 2,149 surveys were returned, resulting in 31,524 total responses.
The VLSIresearch annual Customer Satisfaction Survey is the only publicly available opportunity since 1988 for customers to provide feedback for suppliers of semiconductor equipment and subsystems. The 10 BEST, THE BEST, and RANKED 1st awards provide special recognition to suppliers that are rated highest by their customers.
Click here for more details on the survey.
The VLSI Stars rating scale:
9 to 10 8.5 to <9 8 to <8.5 7.5 to <8 7 to <7.5
VLSIresearch is an award-winning provider of market research and economic analysis on the technical, business, and economic aspects of the semiconductor supply chain. Providing intelligence for faster and better decision making, seasoned executives in high technology, government, and finance rely on VLSIresearch’s insights to guide them to the right decisions. The formula is simple: Better intelligence leads to better decisions which deliver better results. Founded in 1976, VLSIresearch is the leading technology research and advisory company focused on semiconductor related manufacturing.
Contact: Risto Puhakka | email: analyst @ vlsiresearch.com | ph:408.453.8844
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