May 19, 2016
Congratulations to the 2016 THE BEST Suppliers
These charts, graphs, and text are approved for pueMgblic release by certified media and must be accompanied by a statement clearly identifying the VLSIresearch 2016 Customer Satisfaction Survey as the source. No advertising or other promotional use can be made of the information in this release or VLSIresearch’s 2016 Customer Satisfaction Survey. Copyright © 2016 VLSI Research Inc. All rights reserved.
About the 2016 VLSIresearch Customer Satisfaction Survey
VLSIresearch received feedback from more than 95% of the chip market and 80% of subsystems customers for this year’s survey. The survey spans two and half months and covers five languages. Worldwide participants were asked to rate equipment suppliers among fifteen categories based on three key factors: supplier performance, customer service, and product performance. 3,619 surveys were returned, resulting in 54,282 total responses.
The VLSIresearch annual Customer Satisfaction Survey is the only publicly available opportunity since 1988 for customers to provide feedback for suppliers of semiconductor equipment and subsystems. The 10 BEST, THE BEST, and RANKED 1st awards provide special recognition to suppliers that are rated highest by their customers.
10 BEST awards recognize each chip making equipment supplier as a whole, regardless of product type:
· Fab, Test, and Assembly equipment ratings are grouped together for an overall rating for each supplier
· Each supplier is then listed in one of two categories based on a three-year average of total revenues for all its market segments: Large and Focused
THE BEST awards recognize the more detailed markets:
· Fab, Test, Assembly equipment, and Subsystems
RANKED 1st awards place special distinction on suppliers that achieve the highest rating from customers in any survey category, including:
· 10 BEST and THE BEST
· Specialized areas such as: CMP, Deposition, Etch & Clean, Implant, Lithography, Process Diagnostics, Specialty Fab, and Subsystems
Click here for more details on the survey.
VLSIresearch is an award-winning provider of market research and economic analysis on the technical, business, and economic aspects within semiconductor, nanotechnology, and related industries. VLSIresearch provides intelligence for faster and better decision making in the areas of semiconductors, photovoltaics, LEDs, manufacturing, materials, and critical subsystems. VLSIresearch was founded in 1976.
Contact: Risto Puhakka | email: analyst @ vlsiresearch.com | ph:408.453.8844
… intelligence to make better decisions faster
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