Test consumable suppliers are honored by customers
The 2016 VLSIresearch Customer Satisfaction Survey shows that FormFactor, SV TCL, and Xcerra are highly regarded by users of Test Consumable products such as Probe Cards, Test Sockets, and Device Interface Boards. These suppliers received ratings from 109 different companies. Congratulations to the 2016 highest-rated test consumable suppliers below.
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About the 2016 VLSIresearch Customer Satisfaction Survey
VLSIresearch received feedback from more than 95% of the chip market and 80% of subsystems customers for this year’s survey. The survey spans two and half months and covers five languages. Worldwide participants were asked to rate equipment suppliers among fifteen categories based on three key factors: supplier performance, customer service, and product performance. 3,619 surveys were returned, resulting in 54,282 total responses.
The VLSIresearch annual Customer Satisfaction Survey is the only publicly available opportunity since 1988 for customers to provide feedback for suppliers of semiconductor equipment and subsystems. The 10 BEST, THE BEST, and RANKED 1st awards provide special recognition to suppliers that are rated highest by their customers.
10 BEST awards recognize each chip making equipment supplier as a whole, regardless of product type:
· Fab, Test, and Assembly equipment ratings are grouped together for an overall rating for each supplier
· Each supplier is then listed in one of two categories based on a three-year average of total revenues for all its market segments: Large and Focused
THE BEST awards recognize the more detailed markets:
· Fab, Test, Assembly equipment, and Subsystems
RANKED 1st awards place special distinction on suppliers that achieve the highest rating from customers in any survey category, including:
· 10 BEST and THE BEST
· Specialized areas such as: CMP, Deposition, Etch & Clean, Implant, Lithography, Process Diagnostics, Specialty Fab, and Subsystems
Click here for more details on the survey.
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